that munanga linguist

This morning in the line at the bank in Katherine: Teller serving Aboriginal customer who was ordering a new card. Teller spoke to her loudly and abruptly. Customer didn't sound like English was her first language. Part of the exchange went something like this: Customer: "It's a debit card?". Teller "Yes. It's a debit card. What colour do you want?" "What?" "What colour do you want? You can have black, blue or pink." "Oh. ahhh... black?" "Ok, black." "Oh, no it's a debit card. Blue." "It's too late now. I can't go back. It's black now." and so on... No friendliness. Didn't seem to go out of her way to be helpful or provide extra service. Tellers next two customers were white. Teller appears to know them and was friendly, chatty, laughing and helpful. While there could easily be more to the story, based only on what I saw, the inconsistency in the service this tel...